Company plan
A black car service, written down.
LuxCarma is a reservation-first black car service: three vehicle classes, vetted chauffeurs, and a dispatch desk that confirms every trip by hand. The app carries the whole business — the guest books and pays a fixed quote, dispatch runs the board, the fleet stays serviced, and every ride closes with a rating.
What we sell
Six things the business runs on.
Reservation & quote
On-demand or scheduled pickup, airport flight tracking, instant fixed quote, guest contact details captured with the booking.
Dispatch board
One queue for every reservation, moved from requested to confirmed, en route, completed — with the open-trip count and revenue in view.
Chauffeur roster
Driver records with status, assigned car, licence on file, trip count, and the rating average they are held to.
Fleet & maintenance
Every car with mileage, seats, plate, live status, and the next service date flagged two weeks before it lands.
Guest feedback
A star rating and comment captured at the close of each ride, tied back to the chauffeur and the trip.
Payments & accounts
Card on file at booking, monthly billing for corporate accounts, gratuity and tolls already inside the quote.
Who rides
Three guests, one standard of car.
Busy professionals
Consultants and executives who book the same 6am airport run every week and want it to simply appear.
Corporate accounts
Assistants booking for partners and clients. One coordinator, monthly invoice, receipts that reconcile.
Evenings that matter
Weddings, galas, and client dinners where the car has to be beautiful, waiting, and invisible.
Roadmap
Fourteen weeks from idea to first paid ride.
Research & planning
- Interview 10 corporate assistants
- Map competitor pricing and wait times
- Confirm licence and insurance requirements
Design & prototype
- Booking flow and quote screen
- Dispatch board wireframes
- Brand system and car livery
Build & integrate
- Guest booking and ride history
- Operations desk and driver roster
- Payments, receipts, and flight lookup
Pilot & launch
- Run 50 rides with two cars
- Fix the dispatch bottlenecks
- Open corporate accounts and paid search
Durations are a working draft — reset them once your engineering and licensing timelines are firm.
Budget
What has to be funded.
Product & engineering
Build, payments, hosting. Scope per phase above.
Fleet acquisition
Lease two sedans and one SUV instead of buying outright.
Insurance & compliance
Commercial livery coverage, licensing, background checks.
Marketing & launch
Brand, photography, local search, corporate outreach.
Marketing
How the first hundred rides happen.
- 01
Build the corporate account pipeline first: hotel concierges, executive assistants, and event planners.
- 02
Local search and paid search around airport transfer terms, with a landing page per airport served.
- 03
Offer a first-ride credit for accounts that book three trips in their first month.
- 04
Partner with wedding venues and restaurants for the evening-charter business.
- 05
Collect a rating after every ride and publish the average — it is the only proof of service that matters.
Prompt library
The questions to answer, grouped.
Copy any group into an AI assistant, or into a research doc for the team.
Market research
- What are the current trends in the black car and private chauffeur industry?
- Who are the target customers for a black car service in a mid-size US city, and what do they pay today?
- What do riders complain about most with rideshare apps, and how should a premium service respond?
Design
- How should the booking flow be structured so a guest can reserve a fixed-quote airport transfer in under 60 seconds?
- What branding elements signal discretion and premium service to corporate assistants?
- Design the dispatch board a coordinator can run on a phone at 2am.
Technology
- Which stack should power a reservation-first booking app with payments and a dispatch board?
- Which payment provider handles card-on-file and monthly corporate invoicing best?
- How should flight tracking and meet-and-greet requests feed into the dispatch queue?
Operations
- What onboarding steps should every chauffeur pass before their first trip?
- How should guest data, trip history, and payment details be secured and retained?
- What maintenance schedule keeps a three-car fleet reliable without over-servicing?
AI dispatch system
- Which signals should the ride-matching algorithm weigh — chauffeur proximity, rating, vehicle class, current load, and minutes to pickup — and in what order?
- How should dispatch learn from completed trips to sharpen future matching without repeating its own past assignments back to itself?
- What should a guest see while their chauffeur is en route — position, arrival estimate, and what happens when traffic rewrites the route?
- How should a ride be reassigned automatically when its chauffeur cancels or falls behind the pickup window?
- Which load-balancing rules keep trips spread fairly across the roster, and how should peak hours reshape who is on shift?
- Which messages belong to the guest and which to the chauffeur at each state: requested, confirmed, en route, completed, cancelled?
- Which inputs make a fare quote defensible — distance, time of day, traffic, vehicle class — and how should the quote explain itself?
- Which metrics belong on a live operations dashboard: open trips, unassigned requests, chauffeur utilisation, on-time rate, rating trend?
- How should post-ride ratings feed back into matching, chauffeur reviews, and the service fixes we prioritise?
- How do payments, mapping, and messaging integrate with dispatch without exposing guest or chauffeur data?
Marketing
- How should a new black car service promote itself on social media without discounting the brand?
- Which partnerships — hotels, venues, corporate travel managers — drive the cheapest recurring bookings?
- Write the landing page copy for airport transfers with a fixed quote.
Feedback & retention
- What feedback system should run after every ride, and which metrics belong on the weekly report?
- How do we turn a five-star rating into a repeat corporate account?
- Which signals tell us a corporate client is about to churn?
The launch prompt
The full build brief, ready to paste into your next session.
Build a reservation-first black car service app. Overview A premium private chauffeur service: guests book a fixed-quote ride, dispatch confirms it, chauffeurs run the trip, and every ride closes with a rating. Core features 1. Guest booking — on-demand or scheduled pickup, service type (airport transfer, point to point, hourly charter, corporate event, special occasion), vehicle class (executive sedan, premium SUV, executive sprinter), passengers, bags, flight number, notes, and a live fixed quote. 2. Ride history — upcoming and past reservations with status, cancellation, and a rating form after the trip. 3. Dispatch board — every reservation in one queue, moved through requested → confirmed → en route → completed, with open-trip counts and completed revenue. 4. Chauffeur roster — driver records with status, assigned car, licence, trips, and rating average. 5. Fleet — each vehicle with plate, seats, mileage, live status, and next service date flagged when due. 6. Feedback — star rating and comment stored against the ride and the chauffeur. Brand and design Black car, hotel-lobby standard. Warm ivory background, deep ink black, brass accent, an elegant serif display face against a clean sans. Generous white space, quiet motion, mobile-first. Target audience Busy professionals, corporate accounts booked by assistants, and evenings that matter — weddings, galas, client dinners. Deliver A working app: bookable rides that persist, a dispatch board that updates status, a roster and fleet that stay current, and a rating captured after each trip.